Video Consultations

Don’t have time to get to the doctors? Have a video call with one of our doctors or nurses!

 Standard consultation fees apply.

Start your consultation

Click the “start video consult” button under the doctor you are booked in with. The doctor will ring you when they are ready. Please leave up to 30 minutes after your scheduled appointment time in case the doctor is running late.

Dr Peter Cameron

Dr Caroline Shepherd

Dr Andre Peyroux

Dr Elizabeth Sewell

General Questions

How does a video call work?

Please click on the start video consult button above and check into the waiting room. Make sure to type your name in. Your device will ring when the doctor is ready for you.

Are video consultations secure?

Yes. All data is encrypted and no patient information is stored persistently. Doxy Me uses the AES cipher with 128-bit keys to encrypt audio/video, and HMAC-SHA1 to verify data integrity.

How do I get rid of an echo?

The following steps could help:
1. Use headphones
2. Reduce the volume of speakers
3. Move the microphone away from the speakers

How do I check in for my appointment?

Click here for information on how to check in to the waiting room and make sure your microphone and camera are on.   

When should I get into the online waiting room?

Please check into the online waiting room 5 minutes before your scheduled appointment time. Please make sure to stay in the waiting room up to 30 minutes after your scheduled time, in case our doctors are running late. 

Is there a charge for video appointments?

Yes. Standard consultation fees apply for video or telephone appointments. 

We’re Here Whenever You Need Us



09 277 7830

Open Hours

Mon – Fri : 8AM – 6PM
Last Saturday of the month : 9AM – 12PM


488 Great South Road, Papatoetoe 2025